Privacy Policy

Last Updated: August 9, 2026

Welcome to Chrome Hearts (“we,” “us,” “our”). We respect your privacy and are committed to protecting the personal information you provide when visiting or using our website, chromeehearts.us (“Website”).

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information. By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our Website, we may collect certain information depending on how you interact with us.

Personal Information

You may voluntarily provide information such as:

  • Full name

  • Email address

  • Shipping and billing address

  • Telephone number

  • Payment and transaction information

  • Account information

  • Information provided when contacting customer support

We collect this information when you place an order, create an account, contact us, subscribe to updates, or otherwise interact with our Website.

Automatically Collected Information

When you browse our Website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, operating system, pages visited, referring website, approximate location, and information about how you interact with our Website.

This information helps us understand how visitors use our Website and allows us to improve performance, security, and functionality.

2. How We Use Your Information

We may use collected information for purposes including:

  • Processing and fulfilling orders

  • Providing customer service

  • Communicating with you about your orders

  • Responding to questions and requests

  • Improving our products and Website

  • Personalizing your shopping experience

  • Maintaining Website security

  • Detecting and preventing fraudulent or unauthorized activity

  • Sending promotional communications where permitted by law

  • Complying with legal and regulatory obligations

We only seek to use personal information for legitimate business purposes and in accordance with applicable privacy laws.

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve your browsing experience.

Cookies are small text files stored on your device that can help websites remember preferences, maintain shopping sessions, understand website traffic, and improve functionality.

We may use essential cookies as well as analytics or other technologies where appropriate. You may be able to control cookies through your browser settings. Disabling certain cookies may affect some Website features.

4. How We Share Information

We do not sell or rent your personal information simply for monetary gain.

We may share information with trusted service providers when necessary to operate our business. These providers may assist with services such as payment processing, order fulfillment, shipping, website hosting, analytics, customer support, and security.

We may also disclose information when required by law, legal process, court order, or governmental request, or when disclosure is reasonably necessary to protect our rights, customers, Website, or other individuals.

Third-party service providers may have their own privacy policies governing how they handle information.

5. Payment Information

When you make a purchase, payment information may be processed through third-party payment providers.

We generally do not need to store complete payment card details on our own servers when payment processing is handled by an authorized payment provider. Payment providers may collect and process payment information according to their own privacy policies and security practices.

We encourage you to review the privacy policies of any payment service you use through our Website.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

7. Third-Party Websites

Our Website may contain links to third-party websites, services, or platforms.

If you click on a third-party link, you will leave our Website and be subject to that third party’s privacy practices. We are not responsible for the privacy policies, security, content, or practices of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

8. Children’s Privacy

Our Website is not intended to knowingly collect personal information from children who are not legally permitted to use online shopping services under applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

9. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include requesting access to personal information we hold about you, asking us to correct inaccurate information, requesting deletion of certain information, objecting to or restricting certain processing, or withdrawing consent where processing is based on consent.

You may also unsubscribe from promotional emails by using the unsubscribe option included in those communications.

Some requests may be subject to applicable legal limitations or verification requirements.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

11. International Visitors

If you access our Website from a country or region outside the country where our services or service providers operate, your information may be transferred to and processed in another country.

Privacy and data protection laws may differ between countries. Where required, we will take appropriate steps to protect personal information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, business practices, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us through the contact information provided on our Website.

Website: chromeehearts.us

We appreciate your trust and are committed to providing a secure and transparent online shopping experience.